Privacy Policy
Last updated: July 2, 2026
Overview
TxtAssistant provides a service that answers missed business calls, collects caller messages, and sends message alerts to business owners. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
- Business account information such as owner name, business name, email address, and mobile number.
- Caller information such as name, callback number, and message details provided during a call.
- Usage information such as onboarding actions, account activity, and service configuration details.
- Technical information such as IP address, browser information, and device-related session data.
How We Use Information
- To provide missed-call answering, message capture, and notification delivery.
- To manage accounts, verify email addresses, and support onboarding.
- To send operational messages related to setup, billing, service activation, and account support.
- To improve service quality, reliability, and security.
Call and Message Data
Caller messages and related call details may be processed to generate summaries, notifications, and receptionist responses. Business owners are responsible for using the service in compliance with applicable privacy, consent, and telecommunications laws.
SMS and Email Communications
By using TxtAssistant, you may receive account-related emails and text messages, including verification links, setup updates, service notifications, and caller message alerts.
Sharing
We may share information with service providers that help us operate TxtAssistant, including providers for telephony, hosting, communications, payments, and infrastructure. We do not sell personal information.
Data Security
We use reasonable administrative, technical, and operational safeguards to protect information. No method of transmission or storage is guaranteed to be completely secure.
Retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Responsibilities
If you use TxtAssistant for business communications, you are responsible for obtaining any required permissions, disclosures, or consents related to your callers, customers, and message recipients.
Changes
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Contact
For privacy questions, contact TxtAssistant through the business contact details you provide during account setup.